Updated on: 19th November 2020

Churchlake Care Nursing and Residential Homes COVID-19 update

We remain vigilant and are observing the current Government guidelines to ensure the safety and wellbeing of everyone who lives and works in our Care Homes. Our excellent care teams continue to work hard to provide the highest standard of care during these unprecedented times.

Maintaining family connections is vital to the health of our residents and we want them to be able to enjoy visits where possible. All our Homes are currently allowing visitors and our colleagues are doing a great job of ensuring these are carried out under government guidelines, making sure everyone remains safe.

If you are isolating or unable to visit your loved one, we have an Alexa Show in each of our Homes. If you don’t have access to one of these at home, you can download the Alexa App onto your personal phone or home computer.

We are still offering video calls which can be arranged directly with the Home. They will be able to give you some guidance on how this works.

Finally, we would like to say thank you for your understanding and patience over the ever-changing situation regarding Home visits – it is not an easy time for anyone, and your support has been much appreciated.

Sincerely,

Neil Reid
Chief Operating Officer
Churchlake Care