Visitor Guidance: Coronavirus

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Updated on: 22 March 2020

Churchlake Care remains dedicated to the ongoing safety and security of our residents. Our excellent teams continue to work diligently to provide excellent care during these unprecedented times.

The vulnerable nature of our residents places them in the highest risk categories, which is why we consider prevention to be the best possible cure for those living in our Care Homes. Consequently, all Homes in the Churchlake Care group will remain closed to non-essential visitors.

Essential visits from specialist healthcare personnel, such as GPs, paramedics, and other health professionals will continue.

Staying in Contact:

We have purchased an Alexa Show for each Care Home in the group, so you are able to have some virtual face-to-face time with your loved one. If you don’t have one of these at home, you can download the Alexa App on your personal phone or home computer.

If you would like to arrange a video call with your loved one, please call the home in advance to setup a video appointment. The local home will also provide you with details regarding what to do.

Thank you for your support and understanding during this difficult time. The safety of your loved one remains our highest priority.

Sincerely,

Neil Reid

Chief Operating Officer

Churchlake Care

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